Shipping Policy Thank you for visiting and shopping on vtdendz.com. Below are the terms and conditions that make up our shipping policy. Domestic Shipping Policy Shipment processing time All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays. If we encounter a large number of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email or phone. Update this section if processing time exceeds 5-7 business days. Shipping rates and delivery estimates Shipping charges for your order will be calculated and shown upon payment. To addresses inside Egypt. Shipment Confirmation and Order Tracking You will receive an email confirmation of shipment once your order is shipped containing the tracking number (s). The tracking number will be active within 24 hours. Customs, Duties and Taxes vtdendz.com is not responsible for any customs taxes applied to your order. All fees charged during or after shipment are the responsibility of the customer (tariffs, taxes, etc.). Damages vtdendz.com is not responsible for any damaged or lost products during shipping. If you received a damaged order, please contact the shipping company to make a claim. Please save all damaged packaging materials and goods before submitting a claim. International Shipping Policy We currently do not ship outside Egypt. Update this section if shipped to countries outside of your country. Return Policy Our return and refund policy provides detailed information about options and procedures for returning your order.